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The NHSCA represents the nations largest and most-respected providers of home service contracts.We solely represent the home service contract (aka “home warranty”) industry, unlike other trade groups that represent automobile services and extended warranties on new retail products. Our industry is focused on major, household appliances and home systems, with contracts generally covering items such as dishwashers, ovens, disposers, wiring and plumbing systems and most importantly, heating, ventilation and air conditioning systems (HVAC)… Read More

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How Can Warranty Feedback Improve Product Quality and Customer Satisfaction?

February 11, 2025

Ever wonder how companies use warranty feedback to make better products? It’s like a secret weapon for businesses. By looking at what goes wrong with their products, they can figure out how to make them better. This helps keep customers happy and saves money in the long run. Let’s dive into how this works and why it matters for both companies and...

Are Home Warranties Worth It? A Homeowner’s Guide to Home Warranty Coverage

October 25, 2024

Author: Jim Mullery, President of Old Republic Home Protection For 78% of Americans, homeownership is still the American dream. Homebuyers spend months searching for the perfect house and many even drain their emergency fund to come up with a downpayment. A house is still the greatest financial investment most people will make in their lifetime, so it’s important to protect your investment—and...

April 21, 2023

The National Home Service Contract Association (NHSCA) announced today that it will convene its second annual symposium on June 6th – 8th with the theme of “getting your business back on track”. After three years of COVID, the industry has encountered labor shortages, supply change disruption and evolving consumer demand. This year’s symposium will be held at Grand America Hotel in Salt...

June 29, 2022

June 9-10 marked the first ever convocation of the most significant leaders and stakeholders in the home warranty industry in Santa Fe, New Mexico. The home warranty industry convened the leading providers, suppliers, technology firms and affiliates in the home services industries in Santa Fe this past month. The goal was to create a new synergy to better serve the needs and...

July 16, 2021

Olathe, KS, July 14, 2021 In addition to electing new officers and appointing a new Executive, [See RELATED RELEASE ON NHSCA NEW LEADERSHIP] The National Home Service Contract Association (NHSCA) made several historic decisions at its national meeting in Boothbay Harbor, Maine last month which positively impact the future of the home warranty industry. The NHSCA voted to restructure its general membership...

July 9, 2021

Olathe, KS, July 1, 2021 The National Home Service Contract Association (NHSCA) made several historic and pivotal decisions which will positively impact the future of the home warranty industry at its national meeting in Boothbay Harbor, Maine. (SEE RELATED RELEASE: “NHSCA Assumes Top Role in Home Warranty Industry.”] Andy Hand of First American Home Warranty of Santa Rosa, California was elected President; Jacqui...

February 10, 2021

Lenexa, KS, Feb. 10, 2021 Christopher Wasson, NHSCA President departed his position with Old Republic Home Protection in late 2020 resulting in a transition of top NHSCA leadership.  A new slate of officers was unanimously voted in. Rodney Martin, Chief Executive Officer of America’s Preferred Home Warranty of Jackson, Michigan moved up to President and Jacqui Crocket VP of Business, Digital Transformation at...

September 24, 2020

Mr. Arthur Chartrand, Exec. Director and Counsel at NHSCA, the National Home Service Contract Association, discusses with HomeWarrantyReviews.com the home warranty industry and how it has risen to the challenges of COVID-19. Learn how homeowners should take NHSCA membership into consideration when shortlisting a home warranty company. Read the Complete article on HomeWarrantyReviews.com

September 18, 2019

Sept, 2019 – Lorna Mello, President of the NHSCA announced this month “The NHSCA is taking a major leap forward with its accreditation program.  Regulators and Legislators have asked the NHSCA to develop a formal program of compliance and standards within the home warranty industry, and we responded.”  On September 5, the NHSCA Board of Directors adopted the program for implementation immediately. “The...

May 13, 2019

Homes need constant care and home service contract makes budgeting “EZPZ.” by: Arthur J. Chartrand* Buying a home can be a challenging process but selecting a home service contract shouldn’t be. Thankfully the National Home Service Contract Association (NHSCA) has made the process easy. As a matter of fact, they have made it “EZPZ” for you. (Easy Peasy, if you are not...

September 20, 2016

The National Home Service Contract Association also reports an increase in consumer knowledge, value & popularity of home service contracts - The National Home Service Contract Association (NHSCA), a non-profit 501(c) (6) industry trade organization comprised of member companies representing home service contract providers and consumer interests throughout the United States, announces today that its members sold more than 4 million home...

May 9, 2016

From Homewarrantyreviews.com – with permission  (2016).  This is a guest post by Arthur J. Chartrand, Counsel, and Administrator for the National Home Service Contract Association (NHSCA) – from Homewarrantyreviews.com Read original article in full at  homewarrantyreviews.com. Homewarrantyreviews.com (2016)   As homeowners, you have to live under a rock these days not to have certain lifetime or lifestyle plans in place.  In today’s world,...

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