Revealing Hidden Danger: Preventing Dryer Fires

Clean your dryer vent for both safety & better clothes and never leave dryer running when not home.

According to the National Fire Protection Association, dryers and washing machines were involved in one out of every 22 home structure fires reported to U.S. fire departments in 2006-2010. Clothes dryers accounted for 92% of the fires; washing machines 4%, and washer and dryer combinations accounted for 4%. Lint is often the culprit.

NBC Action News in Kansas City further highlights the dangers of these fires and the best was to prevent them in this recent report. We urge you to take a moment to watch this informative clip. Click Here.

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The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. For more great industry and consumer information, including short helpful videos, visit  http://www.homeservicecontract.org or call 913-871-5600.

#18

HomeServiceContract.org Should Be First Stop for New Homeowners

National Home Service Contract Association offers helpful tools allow consumers to select the most reputable providers of home service contracts.

(Lenexa, KS)  Contracts are only as dependable as the providers behind them. The members of the non-profit trade association, National Home Service Contract Association (NHSCA,) are the leaders and professionals in the home service contract industry trusted to serve millions of consumers each year.

NHSCA members are registered and are easily identified through a NHSCA Company Code number and use of the NHSCA logo. Links to individual websites may be found on the NHSCA website at www.homeservicecontract.org  These are providers who adhere to a code of ethics and actively work with state regulators to protect consumer interests.

In 2015, the state of New Jersey filed charges against Stanley Safe Club or Stanley Warranty alleging the company and its owner defrauded consumers in New Jersey and other states. The alleged violations include: conducting business under the name “Stanley Warranty” when the company sells residential and motor vehicle service contracts; advertising and representing that consumers can call the company’s claims department 24 hours a day and that the company has more than 90,000 service providers, when it does not; continuing to charge consumers after they cancelled service contracts; and failing to respond to consumer inquiries for several weeks, if at all.

In another 2015 case, Edison New Jersey based CHW Group, Inc., which does business as Choice Home Warranty, agreed to pay the State $779,913.93 in a lawsuit filed against them. The state alleged the company enticed consumers to buy so-called comprehensive coverage for crucial home systems and appliances and then denied their claims using alleged deceptive practices. As part of the settlement, the company also agreed to revise its business practices and retain a compliance monitor for at least a year.

Neither company is a member of the NHSCA.

“No matter what the industry, there will always be companies that operate beyond the law and fail to meet their obligations,” Art Chartrand, legal counsel for the NHSCA, said. “One of our primary missions is to educate and inform homeowners about home service contracts so that expectations can be met fairly. At the NHSCA, we work directly with state regulators and have a near constant presence in each state capital to protect consumers and provide fair and honest competition.”

The home service contract industry has a strong reputation and long history of serving consumers. As with any industry, not all companies grow and flourish. Selecting a NHSCA member company provides added security with the knowledge that your contract provider meets certain criteria that will help ensure they will be there when you need them. Using a non-NHSCA member is a risk consumers do not need to take. Consumers may locate NHSCA members operating in their state by visiting www.homeservicecontract.org/state-associations

The New Jersey Home Service Contract State Association was formed as a division of the National Home Service Contract Association and represents the premier and most respected providers of home service contracts in New Jersey. It provides news, information, education, regulation and legislation resource for the industry.

Here are a few items to consider when selecting your contract provider:

  • If the price or benefits sound too good to be true – you know it likely will be. Visit the NHSCA website and contact a member in your state to compare price and benefits.
  • Ask your local REALTOR®. Nobody is more familiar with or understands the industry better. They work with home service contract providers on a daily basis and can offer knowledgeable guidance.
  • If despite your best efforts, your provider disappears or fails to perform, contact a member of the NHSCA to replace your coverage. Competitive members operate in all states and are ready, willing and above all, able to offer you a service contract on your house.

Home service contracts are optional contracts that provide consumers with a single point of contact for most household appliances and systems. A call to an 800 number dispatches a screened,  licensed and qualified local contractor to your home. This eliminates having to shop-around or price compare at what could be a very stressful time. With one call, consumers receive the service, repair or replacement needed to keep their home running smoothly.

The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. To learn more about the NHSCA and to find answers to the most common questions regarding the purchase of home service contracts, visit www.homeservicecontract.org    or call 913-871-5600.

#11

 

 

 

 

Helpful tools allow consumers to select the most reputable providers of home service contracts.

(Lenexa, KS – July 14, 2015)  Contracts are only as dependable as the providers behind them. The 15 members of the non-profit trade association, National Home Service Contract Association (NHSCA,) are the leaders and professionals in the home service contract industry trusted to serve millions of consumers each year.

NHSCA members are registered and are easily identified through a NHSCA Company Code number and use of the NHSCA logo. Links to individual websites may be found on the NHSCA website at www.homeservicecontract.org/contact-nhsca-members. These are providers who adhere to a code of ethics and actively work with state regulators to protect consumer interests.

In the last few weeks the state of New Jersey filed charges against Stanley Safe Club or Stanley Warranty alleging the company and its owner defrauded consumers in New Jersey and other states. The alleged violations include: conducting business under the name “Stanley Warranty” when the company sells residential and motor vehicle service contracts; advertising and representing that consumers can call the company’s claims department 24 hours a day and that the company has more than 90,000 service providers, when it does not; continuing to charge consumers after they cancelled service contracts; and failing to respond to consumer inquiries for several weeks, if at all.

In another case, Edison New Jersey based CHW Group, Inc., which does business as Choice Home Warranty, agreed last month to pay the State $779,913.93 in a lawsuit filed against them. The state alleged the company enticed consumers to buy so-called comprehensive coverage for crucial home systems and appliances and then denied their claims using alleged deceptive practices. As part of the settlement, the company also agreed to revise its business practices and retain a compliance monitor for at least a year.

Neither company is a member of the NHSCA.

“No matter what the industry, there will always be companies that operate beyond the law and fail to meet their obligations,” Art Chartrand, legal counsel for the NHSCA, said. “One of our primary missions is to educate and inform homeowners about home service contracts so that expectations can be met fairly. At the NHSCA, we work directly with state regulators and have a near constant presence in each state capital to protect consumers and provide fair and honest competition.”

The home service contract industry has a strong reputation and long history of serving consumers. As with any industry, not all companies grow and flourish. Selecting a NHSCA member company provides added security with the knowledge that your contract provider meets certain criteria that will help ensure they will be there when you need them. Using a non-NHSCA member is a risk consumers do not need to take. Consumers may locate NHSCA members operating in their state by visiting www.homeservicecontract.org/state-associations

The New Jersey Home Service Contract State Association was formed as a division of the National Home Service Contract Association and represents the premier and most respected providers of home service contracts in New Jersey. It provides news, information, education, regulation and legislation resource for the industry.

In 2013, consumers contracted with members of the NHSCA received over one billion dollars in benefits. Members include: 2-10 Home Buyers Warranty, American Home Shield Corporation, Fidelity National Home Warranty Company, First American Home Buyers Protection, HMS/National Cross Country Home Services, Inc., Home Security of America, Inc., Home Warranty of America, Inc., HomeGuard Home Warranty, Inc., Landmark Home Warranty, National Home Guaranteed Inc., Nations Home Warranty, Old Republic Home Protection Co. Inc., OneGuard Home Warranties, The Warranty Group and Universal Home Protection.

Here are a few items to consider when selecting your contract provider:

  • If the price or benefits sound too good to be true – you know it likely will be. Visit the NHSCA website and contact a member in your state to compare price and benefits.
  • Ask your local REALTOR®. Nobody is more familiar with or understands the industry better. They work with home service contract providers on a daily basis and can offer knowledgeable guidance.
  • If despite your best efforts, your provider disappears or fails to perform, contact a member of the NHSCA to replace your coverage. Competitive members operate in all states and are ready, willing and above all, able to offer you a service contract on your house.

Home service contracts are optional contracts that provide consumers with a single point of contact for most household appliances and systems. A call to an 800 number dispatches a screened, licensed and qualified local contractor to your home. This eliminates having to shop-around or price compare at what could be a very stressful time. With one call, consumers receive the service, repair or replacement needed to keep their home running smoothly.

To learn more about the NHSCA and to find answers to the most common questions regarding the purchase of home service contracts, visit www.homeservicecontract.org

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About the NHSCA The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States.

 

 

 

NHSCA Sits Down with Kevin O’Connor of This Old House

 

National TV Personality Provides Great Tips to Maintain a Happy and Healthy Home

KANSAS CITY, Mo.—Kevin O’Connor, host of This Old House on PBS recently sat down with the Kansas City chapter of the National Home Service Contract Association to discuss tips for homeowners.

Nominated for an “Outstanding Service Show Host” Emmy Award in his debut season, Kevin O’Connor has been appearing as host of the Emmy Award-winning series, This Old House, and the Emmy-nominated series, Ask This Old House, since 2003. He also serves on the editorial board of This Old House magazine, published by This Old House Ventures, Inc. Along with Amy Matthews, Kevin is also the host of This New House, which premiered on the DIY Network in the summer of 2010.

A home service contract/warranty is a contract for service, repair or replacement. It has features and benefits that clearly differentiate it from builder’s and product warranties and insurance. Prompt attention, qualified service providers and peace of mind, and protection from unexpected, and often-expensive repair bills, are primary benefits of home service contracts.

The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. For more great industry and consumer information, visit  http://www.homeservicecontract.org or call 913-871-5600.

#16

 

CONSIDER AGE OF APPLIANCES AND SYSTEMS WHEN PURCHASING A HOME

 

Cost of service and repair can be costly according to the National Home Service Contract Association. A home service contract is a good option.

(Lenexa, KS) — There are many items to consider when purchasing an existing home. Many buyers, especially those in the market for their first home, look at the sale price to determine if they can afford to buy. The National Home Service Contract Association, the industry trade organization serving home service contract providers and consumer interests, strong suggests that consumers factor in the cost of maintenance, repair and replacement of major appliances and homes systems when budgeting for a home.  Knowing the “life expectancy” of those systems is key.

Take for example an air conditioning system. Most AC systems have a life expectancy of 10-15 years. If you are considering the purchase of a home that is over 15 years old, with the original system, you could be living on borrowed time. Three years or three months? Who knows? It’s a guessing game, but the only thing that is often certain is that when it does go, it will be at the most inopportune time. Considering that the average cost to replace and install an average air conditioning system is $4,500 – $6,500, doing a little upfront research is a pretty good idea.

You can protect yourself from many of these budget busters by purchasing a home service contract form a member of the NHSCA.

The following is a list of averages for many of the appliances and electronic systems in your home based on the most recent research from The National Association of Home Builders:

  • gas ranges – 15 years
  • dryers and refrigerators – 13 years
  • washers – 10 years
  • compactors – 6 years
  • dishwashers – 9 years
  • microwave ovens – 9 years
  • HVAC – 15-20 years
  • furnaces – 15-20 years
  • tankless water heaters – 20 years
  • electric or gas water heater  – 10 years
  • heat pumps -16 years
  • air conditioning – 10 to 15years
  • garage doors – 10 to 15 years

Home service contracts provide service, repair or even replacement on a home’s major systems and appliances. At an average range of $350 – $550 for a year, these contracts typically cover items such as heating systems, interior plumbing, electrical systems, water heaters, dishwashers, and garbage disposals. Other items such as pools, spas and septic tanks may be added at an additional fee. As always, we suggest you consult with your real estate agent for guidance.

The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. For more great industry and consumer information, visit  http://www.homeservicecontract.org or call 913-871-5600.

#03

 

 

Popular Mechanics – How to Get the Most From Your Home Warranty

While written in April 2013, this advice from PM is pretty much timeless.

Suppose someone is considering buying a home…READ MORE

The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. For more great industry, media  and consumer information, visit  http://www.homeservicecontract.org or call 913-871-5600.

#13

 

HOMEOWNERS ENCOURAGED TO OPTIMIZE BENEFITS OF HOME SERVICE CONTRACTS

Seller-Purchased Contracts Offer Convenience and Benefit for New Homeowners

(Lenexa, KS)  Home sales  can get hot and can slow down in quickly changing markets these days, but a home service contract always makes sense for sellers and buyers. Homeowners should get the most of them.

Home sellers very often  purchase home service contracts on behalf of the buyer as an added incentive.  They also may receive protection during the listing period and fewer issues after the sale.  To receive the maximum benefit and convenience of these contracts, the National Association Home Service Contract Association offers the following guidance.

Review the home service contract to be sure that you understand all terms and conditions.Home service contracts generally provide service, repair or replacement for items such as dishwashers, ovens, disposers, electrical and plumbing systems – and most importantly, heating, ventilation and air conditioning systems (HVAC).

Maintain all appliances and household systems to keep them in good, efficient operating order. You will benefit from uninterrupted service and as well as potential energy savings.

Request optional coverage be included if you feel you may need coverage on items not typically specified under the standard coverage. If the home you are purchasing includes features such as a swimming pool, septic tank or spa, advise your agent to request this optional coverage.

Keep a copy of your contract easily accessible and post the providers toll-free service number in a visible location like the refrigerator door.

Call your contract provider at the first sign of trouble. Do not call a repair contractor directly.One of the benefits of your home service contract is that your provider works with a network of prequalified and licensed contractors in your area. If a breakdown poses an actual risk to your health or safety (such as lack of water or heat in freezing temperatures) most providers will work to expedite emergency repairs.

Follow up with your provider if for some reason you are not satisfied with the service provided. They will work with you to resolve your concern.

Be aware of when your contract expires. For your convenience, many companies will provide automatic renewal of your contract. If you did not wish to renew, contact your provider right away to exercise your cancellation rights.

 

The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. For more great industry, media and consumer information, visit  http://www.homeservicecontract.org or call 913-871-5600.

#25

 

 

EPA HEAT ON HOMEOWNERS AND HOMEBUYERS IN 2020

National Home Service Contract Association offers advice to homeowners and homebuyers on air conditioner mandates by EPA.

(Lenexa, KS). In 2010, the Environmental Protection Agency placed into effect a ban on the manufacture of new HVAC systems using R-22 refrigerant. R-22 refrigerant, more commonly known as Freon®, is used in systems such as window air-conditioning units, dehumidifiers, heat pumps and central air conditioners.

The purpose is to reduce the amount of hydro chlorofluorocarbons (HCFCs) emitted into the environment.  The EPA then added a gradual  production limits for R-22 refrigerant gas each year down to a total ban by 2020. After January 1, 2020, servicing of R-22-based systems will rely solely on recycled refrigerants or simply not at all. New systems must operate on an air called “410-A.  [Some have argued 410-A is just as bad for the environment, but another story].  The bottom line, if you have not converted your air conditioner to 410-A by 2020, you are going to feel the heat or put out significant dollars to upgrade.  You nd your real estate agent need to consider this development when pricing a new home.

Here is the issue  in a nutshell.  410-A cannot be utilized in older systems which previously used R-22 without making some substantial and costly changes to system components. Most new systems being installed today run on 410-A, but most existing systems still use R-22. Adding to the problem is many manufacturers have skirted the requirement in recent years by continuing to manufacture R-22 units but shipping them “dry” and having local HVAC installers fill with R-22 onsite. As a result, many HVAC professional have stockpiled R-22, but the price continues to rise in many areas to well over $100 a pound. As the price gets even high, consumers choice will be to pay over $1000 for black market or recycled R-22, or just convert to 410-A.  Neither may be in your budget.

“What is going to happen to the poor, those on limited incomes or even average middle class folks who don’t have perhaps $10,000 by 2020 to change out their air conditioners to 410-A?  Given the huge demand leading into 2020, won’t prices even go higher? Is Congress likely to sit by and let people die in the heat?” These are serious questions being asked by NHSCA Executive Director and Counsel Art Chartrand. Will the Trump administration delay the ban or offer other alternatives?

There are other gasses posing promise. Some are marketing R-421a from  RMS of Georgia marketed as Choice Refrigerant that claims it can replace R-22 with the same equipment. Everyone needs to carefully watch this and other new technologies that may affect this issue. Right now, most equipment manufacturers will not endorse R-421a as suitable.

Home service contracts provide service, repair or replacement for various items such as dishwashers, ovens, electrical and plumbing systems – and heating, ventilation and air conditioning systems (HVAC) – that become inoperable due to normal wear and tear during the contract period. Contracts do not provide coverage to upgrade units to meet new EPA rules, including 410-A, which could mean unexpected out-of-pocket costs to home sellers and buyers when replacement of an air conditioning system component is necessary.

“We wish to avoid consumers thinking or hoping that their home service contract will totally pick up this cost. The industry would love to,  but tis is akin to the government mandating all cars run on electricity. Car manufacturers could not cover that conversion cost under warranty. Home service contract providers cannot bear the cost of this huge and unproven governmental experiment either,” said Chartrand.  The good news is while the 410-A upgrade is not covered, the expense will often be far less with a home service contract in place says Chartrand. If 421a or other gasses prove worthy, then even more so. So prepare your existing home with a home service contract in place to help mitigate any cost. And be very aware when buying a new home.

 “We are recommending home buyers order a specific HVAC inspection to determine the exact life expectancy of the system – that is in addition to a routine home inspection,” said Billy Jensen, Fidelity National Home Warranty. “If an older system is still in good condition, and could be operational for another 5-10 years, it may not be a problem.  But if the system is more than 15 years old, and could potentially need expensive repairs or component replacement in the future, it’s probably best to negotiate with the seller.”

As always, the NHSCA suggests homebuyers work with a licensed and seasoned real estate professional to assist them in navigating this issue, as well as ensuring their own understanding of the refrigerant issue and its potential impact on them if a service problem arises, including the specific coverage afforded by their home service contract.

The National Home Service Contract Association (NHSCA) is a non-profit 501(c) (6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States. For more great industry, media and consumer information, visit  http://www.homeservicecontract.org or call 913-871-5600.

#23